Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using the MedExtract API and website, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Description of Service

MedExtract provides an API for extracting structured lab results from medical report documents, mapping them to LOINC codes, and outputting FHIR R4-compliant data. The service processes documents in real-time and does not store document content.

3. API Usage

• You are responsible for securing your API key. Do not share it publicly or embed it in client-side code.
• Usage is subject to rate limits and monthly quotas based on your plan tier.
• You may not use the API for any unlawful purpose or in violation of applicable healthcare regulations.

4. Data Responsibility

You are solely responsible for ensuring you have the right to process any documents sent to our API. You must comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and applicable Spanish and European legislation.

5. Accuracy Disclaimer

While we strive for high accuracy, automated extraction is not infallible. Results should always be reviewed by qualified healthcare professionals before clinical use. We do not provide medical advice, and our output is not a substitute for professional medical judgment.

6. Service Availability

We aim to maintain the uptime SLA specified in your plan tier. However, we do not guarantee uninterrupted service. Scheduled maintenance windows will be communicated in advance.

7. Limitation of Liability

To the maximum extent permitted by law, MedExtract shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to clinical decisions made based on API output.

8. Governing Law

These terms are governed by the laws of Spain and the legislation of the European Union. Any disputes shall be resolved before the competent courts of Madrid, Spain.

9. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email to registered users. Continued use after changes constitutes acceptance.

10. Contact

Questions? Contact us at hello@medextract.ai.